Shipping and Return Policy
Solid Reflections Shipping and Return Policy
Turnaround
All orders are shipped within 3-5 business days Monday - Friday 10am - 5pm.
Carrier
We use USPS for shipping.
Shipping Cost
Shipping charge is calculated at checkout.
Returns, Refunds and Exchanges
How To Return An Item
Your item must be in its original unused condition free of pet hair, smoke smells and stains in order to be returned. You must return the item within 30 days of your purchase date.
1. Please email rjtrots@hotmail.com to request a refund.
2. Mail your returned item to:
- Solid Reflections
- Address Goes Here
3. Include in your package a note stating the reason for your return and the original receipt.
Return Exceptions
Some items are final sale and can not be returned. These include sale items.
Merchandise that has been worn, used or altered will not be accepted for return or exchange.
Exchanges
If your purchased item is in new condition, you may exchange your clothing item for a different size or color if it is available. You will have to pay shipping costs both ways.